Hosted VoIP

Interested in learning how our proven software platform can revitalize your business communications?

With The Digital Cloud Company, we give you the tools and features you need to enhance your business for improved growth and success. Utilize countless options to take your business to the next level with a wide variety of services.

Unified Communications

Unified Communications (UC) is the seamless integration of voice, presence, chat, data, applications, and other technologies that help drastically improve your communication processes and business productivity. Our software and services enable you to access your account and seamlessly incorporate our high-value cloud communication services including:

Call Center*

  • Agents
  • Pause
  • Queues
  • Reason Codes
  • Tally Codes
  • Zero Out

Call Conferencing

  • Conference Bridges
  • 3-Way Conference Call

Call Management:

  • Attended Transfer
  • Auto Attendant Answering
  • Automatic Call Distribution (ACD)
  • Barge
  • Burstable Virtual Call Paths
  • Busy Call Forwarding
  • Call Forwarding
  • Call Hold
  • Call Park
  • Call Queue
  • Call Recording*
  • Call Routing Time Frames
  • Call Waiting Indicator

Call Management Cont.

  • Caller ID
  • Caller ID Blocking
  • Caller ID Routing
  • Direct Inward Dialing (DID)
  • Directed Call Pickup
  • Disable Outbound Dialing
  • Do Not Disturb
  • Forward Calls Locally or Remotely (via Phone or Web)
  • Incoming Call Blocking
  • Incoming Call Identification
  • Incoming Caller ID Routing
  • Incoming Privacy Screening
  • Listen Live
  • Live Person Answering
  • Multicast Paging
  • No Answer Call Forwarding
  • Office Intercom
  • One Button Redial
  • 3-4 Digit Extension Dialing
  • Ring Groups
  • Shared Virtual Call Paths
  • Speed Dial

Call Management Cont.

  • Unattended Transfer
  • Voicemail
  • Voicemail to Email
  • Voicemail to Text Message
  • Music On Hold (Custom or Default)

Virtual Auto Attendants

  • Multiple Top Level Auto Attendants
  • Sub-Level Auto Attendants
  • Top Level Auto Attendants (Always On or Time Based)

Mobile VoIP

  • Mobile App for iOS & Android
  • Support for Soft phones

Reporting

  • Accounting and Billing Reports
  • Activity Reports
  • Call Detail Records
  • Call Traffic by Extension
  • Call Volume Graphs
  • Call Center Reports

*Requires a premium seat charge.

 

How to Switch

Interested in switching to The Digital Cloud? Call 484-350-4400 to receive a customized quote detailing the benefits of utilizing our innovative products and services. When you’re ready, we’ll install your new phone system with ZERO downtime, so you can get back to business.

Call today for a
custom consultation!
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T54

SIP-T54W

Prime Business Phone
+ Expansion Modules